A customer-service agent goes live and works through tens of thousands of conversations. Then an auditor asks one specific question: was this refund approved by the agent itself, or did someone authorise it?
Continue reading The Agent Economy: What Has to Be in Place Before Agents Act on Their Own
A demo can be applauded; a decision has to be signed. In almost every review meeting about putting AI to work, the proposal is presented, the results are encouraging, and then someone asks — if it gets something wrong, who is responsible? The room goes quiet and the project stops there — a scene repeated often enough to be no longer technical but organisational: signing means having grounds, a responsible party and a record, and today’s large models are empty on all three.
Continue reading The Engineering Prerequisites of Trustworthy AI
Enterprises run AI pilots far faster than they put AI into production. The sticking point is usually one question — if it gets something wrong, who is responsible? A demo can be applauded; a decision has to be signed. A result that cannot be signed does not reach production.
Continue reading What Is Deterministic AI? From Demo to Sign-off
Two institutions want to build a joint risk model. The proposal is elegant; legal reads it and sends back one line: the data cannot leave our systems. The project stops at the whiteboard.
Continue reading Data Sovereignty: Usable Without Being Exposed
